Next time: Session eight
Web Presence Plan
Last time you suggested that you could re-work your current Word Press site.
Here are some suggestions:
1. You could let me help you edit the page.
2. With my help, you could hire a NU film major and debater (far less than a professional firm but for our purposed just as good) to take head shot photographs of you and produce videos.
3. Some of the photos might be personal, with you at home with your wife or of you running.
4. You page needs a short video (about 90 seconds) for each of the two books. Here you say why the book is significant, what problem it addresses, what is the thesis and basic outline, what readers gain from reading it, urge them to order it.
5. You could have short videos (about two minutes) of you overviewing five of your best experiences stories.
6. Then you need a longer video about 7 to 8 minutes of you telling the U of W Medical story. This needs to follow story structure and have sensory imagery. It would be best to find photos to add to the narrative.
7. In addition to the videos, you need text explaining the books and links to Amazon.
8. You could have a post about your next book.
9. Also, you could post an edited version of the commencement address with photos of your speaking.
10. At the top of the page you need a paragraph about the theme of the web page. I suggest that your theme could be Eloquent Solutions. You are driven to discover how to prevent and resolve problems to reveal the underlining beauty of the world and human life. Finding beauty in elegant answers to complex problems -- sort of like a perfectly made box. Revealing the connections that make sense of the world is what you were made for -- it is the reason God created you.
11. You could also have a "advice for living" section where to give brief posts about what is important at work(management tips) and home.
Session seven: discuss interview, social media
Session six
Interview simulation
To prepare for the interview simulation you may want to check out this analysis of Proquest.
Proquest Mission Statement. Repeat Key Words during the interview.
ProQuest is committed to empowering researchers and librarians around the world. Its innovative information content and technologies increase the productivity of students, scholars, professionals and the libraries that serve them. Through partnerships with content holders, ProQuest preserves rich, vast and varied information – whether historical archives or today’s scientific breakthroughs – and packages it with digital technologies that enhance its discovery, sharing and management. For academic, corporate, government, school and public libraries, as well as professional researchers, ProQuest provides services that enable strategic acquisition, management and discovery of information collections.
SO you are a manager who enjoys the challenge to spuring multiple teams to achieve a high level of project performance from start to finish. As an MBA trained engineer with a proven record of managing large teams of engineers, you have a knack for seeing the details that produce exceptional results. Your system's management experience and leadership skills will help Proquest achieve its goals. This position is a perfect fit for you. You understand that we live in a new age when technology is able tap the resources of big data to enhance human wellbeing as never before. You are excited to join in the high calling of expanding the scope of human knowledge.
Session Five
Constructing Your Signature Story
Objective: Discover which stories in your life will communicate your passion, vision and personal style when building a supportive communication climate in your organization. We can also put this on your personal web page.
Requirements: Follow these steps before the due dates. .
1. Read articles, watch video on Signature Storytelling page.
2. List 15 of your best experiences. Due before Saturday evening April 6.
You did it well, you enjoyed it and it gave you a sense of wellbeing.
A best experience is a time when you achieved something that you did well that made you feel proud.
A time when you achieved something worthwhile, memorable or meaningful that gave you personal satisfaction. These experiences may be from childhood up to current life.
Others may not have noticed, but you knew that the experience made you feel alive or was "what I was made to do."
These could be awards won, academic work of note, team victories, preparation for a recreational outing or sporting game, volunteer services to others, inventions, creative or professional accomplishments. (Not something merely enjoyable that you experienced, but something that you worked at to achieve step by step).
Solved challenging problems
Improved relationships
Met deadlines and budget
Applied “Lessons Learned”
Initiated transformational change
Demonstrated courage and integrity
3. After making the list of 15, narrow the list to 5.
Write down the story of the experience with detail. Due before our next meeting in two weeks.
Each story should be about two to three pages long. (While one story may be a half a page long, the longer the story the better. You may use pen and paper.
Include steps that you took to gain the achievement. Add facts and details.
Use sensory detail that calls up pictures in the reader's mind. Include "sensory detail" or what appeals to the five senses -- especially sight, sound, movement.
Include how you and others felt about that occurred. What emotions did you or others experience?
Try to add a metaphor that compares the experience to something familiar to the reader.
4. Be prepared to read the stories out loud to me for feedback.
From the five we will develop a single narrative for an inspirational talk or to put on your web page.
Session four:
assertiveness practice. More on goals.
Objective: practice assertiveness.
Requirements: Watch this four minute video.
1. STATE THE BEHAVIOR. What you observed. Be objective as if a third party looking in. Descriptive, not evaluative. Specific, not general. (Don't say "You are unacceptably late all of the time." Instead: "For the last four meetings you came in seven minutes late."
2. GIVE YOUR INTERPRETATION. Explain how you observe it. Discuss possible causes. Subjective and provincial. Communicate: "This is how I see it. I could be wrong."
Give TWO interpretations to prevent defensiveness in the other.
"It could be that you were distracted by other work. Or it could be that I wasn't exactly clear, but I think ...."
3. SAY HOW IT MAKES YOUR FEEL. What you sincerely felt. Angry, mad, frustration, surprised, irritated, belittled, hurt, upset, kind of bothered. (This forces the person to develop empathy with you.)
4. STATE THE CONSEQUENCES. Say what effects the behavior will have in three ways:
for the person,
for you and
for the group.
"If this keeps up our unit will not meet the quota, I have to give you a lower evaluation and I don't want to do that."
5. TELL THEM WHAT YOU WANT THEM TO DO. What is your Plan of Action for change in the future.
"I am hoping that next time you will follow the check list that I posted for you. That would solve everything."
6. REQUEST FEEDBACK. "What do you think?"
How will you remember all of the steps?
You could write the confrontation out, then practice.
Each step can be a single sentence.
Conflict Resolution Scenarios
More
Communication coach Bobb Biehl says that top performers know to set aside time for reflection and creative planning. Set aside a morning or Saturday for in depth reflection.
First complete the Leadership Styles survey given to you and be ready to report on your leadership type.
Second take the Take Keirsey Communication Theme Test here Be ready to state your Keirsey theme.
Here are questions for you to answer for next week.
Come prepared to share. You may be a brief or as in depth as you like. You may skip questions.
1. Review the Asking Profound Questions page on the blog. Select one question to answer from any of the articles. http://swanstratagems.blogspot.com/p/asking-profound-questions.html
2. What Role Model would you like to be like? What values do they hold that you admire?
3. What is your professional cause that you champion? Do you have a theme that directs your actions? Can you sum up the ideal point of your professional life in a sentence? Complete this sentence: I am driven to .....
4. What would it look like if the problems were not there? Or, What would the ideal you look like?
5. What three areas to improve your communication would you like to focus on before the end of August?
6. If you have written goals out what are they? If not, we will work on this.
MORE. Reporting in question. Don't write these out, but be ready to share.
7. What are you studying in God's word?
8. How is it going with your relationships?
9. What is your schedule like this week?
10. How can I pray for you?
Web Presence Plan
Last time you suggested that you could re-work your current Word Press site.
Here are some suggestions:
1. You could let me help you edit the page.
2. With my help, you could hire a NU film major and debater (far less than a professional firm but for our purposed just as good) to take head shot photographs of you and produce videos.
3. Some of the photos might be personal, with you at home with your wife or of you running.
4. You page needs a short video (about 90 seconds) for each of the two books. Here you say why the book is significant, what problem it addresses, what is the thesis and basic outline, what readers gain from reading it, urge them to order it.
5. You could have short videos (about two minutes) of you overviewing five of your best experiences stories.
6. Then you need a longer video about 7 to 8 minutes of you telling the U of W Medical story. This needs to follow story structure and have sensory imagery. It would be best to find photos to add to the narrative.
7. In addition to the videos, you need text explaining the books and links to Amazon.
8. You could have a post about your next book.
9. Also, you could post an edited version of the commencement address with photos of your speaking.
10. At the top of the page you need a paragraph about the theme of the web page. I suggest that your theme could be Eloquent Solutions. You are driven to discover how to prevent and resolve problems to reveal the underlining beauty of the world and human life. Finding beauty in elegant answers to complex problems -- sort of like a perfectly made box. Revealing the connections that make sense of the world is what you were made for -- it is the reason God created you.
11. You could also have a "advice for living" section where to give brief posts about what is important at work(management tips) and home.
Session seven: discuss interview, social media
Session six
Interview simulation
To prepare for the interview simulation you may want to check out this analysis of Proquest.
Company web page
Indeed web page Employee Evaluations of
Proquest http://www.indeed.com/cmp/Proquest
Glass Door Employee reviews of Proquest
I met with NU librarian and asked him about Proquest.
He said that it is a middleman that buys aggregate “packages” of academic content, mostly journals, then sells them to libraries, universities and researchers.
He said that it is a middleman that buys aggregate “packages” of academic content, mostly journals, then sells them to libraries, universities and researchers.
He said that the company has a growth mindset and has grown
tremendously in the last few years, buying out other similar companies. It has
recently acquired Ebrary (ebooks).
The Washington State Library has an exclusive contract with
Proquest to provide Washington state libraries the Proquest search engine.
About their products
“Comparing Google with Proquest subscription services:
elibrary, Sirs, Culturegrams”:
Technical Program Manager Sr.
JOB DESCRIPTION
Key words (in red) to repeat during an interview
JOB DESCRIPTION
Key words (in red) to repeat during an interview
Do you enjoy a challenge of managing product
releases across multiple teams?
Do
you like leading cross-functional teams from inception
to release?
Are you a stickler for details
with the experience to know when to flex and when to stand
firm?
Proquest Sr. Technical Program Managers partner with product managers
to define product requirements and lead
cross-functional software development teams from
design through delivery. This position involves regular communication with stakeholders and management on status, risks and
change control.
You need THREE examples of how you ENJOYED the CHALLENGE of
managing cross functional software development teams from design to delivery.
These examples should follow story structure.
1. Context (tag phrase for the story, when, where, title of position, the task)
2. Your purpose or goal. Your motivation.
3. Obstacles to the goal. What made it a challenge?
4. How you solved the problem. Steps you took.
5. Result, how it turned out, with a “moral to the story” of what you learned for future jobs.
These examples should follow story structure.
1. Context (tag phrase for the story, when, where, title of position, the task)
2. Your purpose or goal. Your motivation.
3. Obstacles to the goal. What made it a challenge?
4. How you solved the problem. Steps you took.
5. Result, how it turned out, with a “moral to the story” of what you learned for future jobs.
6. Always transition with the north star – “And this is why
I know that I would be effective as your next senior program manager.
You need an example of your management style in which you
knew when to be flexible and when to stand firm to best lead the team. Follow
story structure.
You need a story of how you successfully communicated with stakeholders and management about the status, ricks and change control of a project. How did you communicate in ways that were effective.
You need a story of how you successfully communicated with stakeholders and management about the status, ricks and change control of a project. How did you communicate in ways that were effective.
Proquest Mission Statement. Repeat Key Words during the interview.
ProQuest is committed to empowering researchers and librarians around the world. Its innovative information content and technologies increase the productivity of students, scholars, professionals and the libraries that serve them. Through partnerships with content holders, ProQuest preserves rich, vast and varied information – whether historical archives or today’s scientific breakthroughs – and packages it with digital technologies that enhance its discovery, sharing and management. For academic, corporate, government, school and public libraries, as well as professional researchers, ProQuest provides services that enable strategic acquisition, management and discovery of information collections.
SO you are a manager who enjoys the challenge to spuring multiple teams to achieve a high level of project performance from start to finish. As an MBA trained engineer with a proven record of managing large teams of engineers, you have a knack for seeing the details that produce exceptional results. Your system's management experience and leadership skills will help Proquest achieve its goals. This position is a perfect fit for you. You understand that we live in a new age when technology is able tap the resources of big data to enhance human wellbeing as never before. You are excited to join in the high calling of expanding the scope of human knowledge.
Constructing Your Signature Story
Objective: Discover which stories in your life will communicate your passion, vision and personal style when building a supportive communication climate in your organization. We can also put this on your personal web page.
Requirements: Follow these steps before the due dates. .
1. Read articles, watch video on Signature Storytelling page.
2. List 15 of your best experiences. Due before Saturday evening April 6.
You did it well, you enjoyed it and it gave you a sense of wellbeing.
A best experience is a time when you achieved something that you did well that made you feel proud.
A time when you achieved something worthwhile, memorable or meaningful that gave you personal satisfaction. These experiences may be from childhood up to current life.
Others may not have noticed, but you knew that the experience made you feel alive or was "what I was made to do."
These could be awards won, academic work of note, team victories, preparation for a recreational outing or sporting game, volunteer services to others, inventions, creative or professional accomplishments. (Not something merely enjoyable that you experienced, but something that you worked at to achieve step by step).
Solved challenging problems
Improved relationships
Met deadlines and budget
Applied “Lessons Learned”
Initiated transformational change
Demonstrated courage and integrity
3. After making the list of 15, narrow the list to 5.
Write down the story of the experience with detail. Due before our next meeting in two weeks.
Each story should be about two to three pages long. (While one story may be a half a page long, the longer the story the better. You may use pen and paper.
Include steps that you took to gain the achievement. Add facts and details.
Use sensory detail that calls up pictures in the reader's mind. Include "sensory detail" or what appeals to the five senses -- especially sight, sound, movement.
Include how you and others felt about that occurred. What emotions did you or others experience?
Try to add a metaphor that compares the experience to something familiar to the reader.
4. Be prepared to read the stories out loud to me for feedback.
From the five we will develop a single narrative for an inspirational talk or to put on your web page.
Session four:
assertiveness practice. More on goals.
Objective: practice assertiveness.
Requirements: Watch this four minute video.
Review the steps to assertiveness, then write out (or think out) what you would say in each of the follow scenarios in confronting the person.
1. STATE THE BEHAVIOR. What you observed. Be objective as if a third party looking in. Descriptive, not evaluative. Specific, not general. (Don't say "You are unacceptably late all of the time." Instead: "For the last four meetings you came in seven minutes late."
2. GIVE YOUR INTERPRETATION. Explain how you observe it. Discuss possible causes. Subjective and provincial. Communicate: "This is how I see it. I could be wrong."
Give TWO interpretations to prevent defensiveness in the other.
"It could be that you were distracted by other work. Or it could be that I wasn't exactly clear, but I think ...."
3. SAY HOW IT MAKES YOUR FEEL. What you sincerely felt. Angry, mad, frustration, surprised, irritated, belittled, hurt, upset, kind of bothered. (This forces the person to develop empathy with you.)
4. STATE THE CONSEQUENCES. Say what effects the behavior will have in three ways:
for the person,
for you and
for the group.
"If this keeps up our unit will not meet the quota, I have to give you a lower evaluation and I don't want to do that."
5. TELL THEM WHAT YOU WANT THEM TO DO. What is your Plan of Action for change in the future.
"I am hoping that next time you will follow the check list that I posted for you. That would solve everything."
6. REQUEST FEEDBACK. "What do you think?"
How will you remember all of the steps?
You could write the confrontation out, then practice.
Each step can be a single sentence.
Conflict Resolution Scenarios
More
1.
June in sales dept. wants help from Mary, an engineer to . Mary is very
busy and overwhelmed so she doesn't deliver her work on time. You are
the VP, and you offer Mary some help. You ask her to deligate or you
offer to get her additional resource.
But Mary pushes back and she claims that she can do it all by herself.
She doesnt want to give up control. What do you do then?
2. Nancy is the head of sales dept and happens to have a special
relationship with your boss, the CEO (like they worked together years
ago at another company). You have frequent meetings with Nancy with
customers. Nancy has a tendency to tell negative
things to the CEO behind your back. She seems to criticize what you
said or what you did to the CEO and you hear about it from the CEO,
which means that only Nancy could have done this. How do you handle this
from happening again?
3. Bob is a director of engineering but he is often unorganized and
seems to be late to meetings, delivering products on time and with
adequate quality. You're the VP and you try to help Bob by meeting with
him and assist him with the work by setting
up some meetings. You recognize that Bob could benefit from better
design reviews and more structured approach to development in order to
improve quality and thereby avoid losing time on fighting quality issues
all the time.. But Bob shows up late or doesnt
show up to meetings at al and has explanations as to why he could not
make the meeting (such as giving a demo to customers or resolving a
quality issue, all the things that you'r trying to help him with). What
would you do to Bob to commit to meetings?
4. You ask the marketing manager, Helen and the sales manager,
Nancy to think about new marketing campaign to generate more sales
leads. You suggest that they look into doing webinars and web marketing.
But the two meet independently and change the approach
to a different task. They want to send emails to the board members and
ask for sales leads. You think that the task is not broad enough as you
wanted to reach to the broader market. While their idea is not bad, you
want to impress upon them to see it your
way and do the hard work. How do you go about this?
HOME WORK for session three:
Review the Goal Process Sheet.
Think of ONE area (of the three) and write a goal to improve your
communication. Eventually I would like to see goals for each area.
Take a look at the first seven
(very brief ) chapters in the Dreaming Big book by Bobb Biehls. This will help you develop an inspiring
communication style. These are designed for one a day, but you can do one every
other day. Remember how important it is to set aside time for creative
planning. Strong leaders don't let the urgent crowd out the important. I will be answering the questions for myself in each of these
chapters too. We can share what we learned.
Next time also we need to share the reporting in questions we didn’t get to. (What is your schedule like, how are your relationships, what are you studying in the Bible and how can I pray for you.).
Next time also we need to share the reporting in questions we didn’t get to. (What is your schedule like, how are your relationships, what are you studying in the Bible and how can I pray for you.).
________________________________________
Home work from session two below.
Communication coach Bobb Biehl says that top performers know to set aside time for reflection and creative planning. Set aside a morning or Saturday for in depth reflection.
First complete the Leadership Styles survey given to you and be ready to report on your leadership type.
Second take the Take Keirsey Communication Theme Test here Be ready to state your Keirsey theme.
Here are questions for you to answer for next week.
Come prepared to share. You may be a brief or as in depth as you like. You may skip questions.
1. Review the Asking Profound Questions page on the blog. Select one question to answer from any of the articles. http://swanstratagems.blogspot.com/p/asking-profound-questions.html
2. What Role Model would you like to be like? What values do they hold that you admire?
3. What is your professional cause that you champion? Do you have a theme that directs your actions? Can you sum up the ideal point of your professional life in a sentence? Complete this sentence: I am driven to .....
4. What would it look like if the problems were not there? Or, What would the ideal you look like?
5. What three areas to improve your communication would you like to focus on before the end of August?
6. If you have written goals out what are they? If not, we will work on this.
MORE. Reporting in question. Don't write these out, but be ready to share.
7. What are you studying in God's word?
8. How is it going with your relationships?
9. What is your schedule like this week?
10. How can I pray for you?
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